Our people and culture
We’re small enough to listen to everyone’s ideas and big enough to deliver. For 3 years we have continued to maintain an employee engagement rate of over 90%, and in 2020 received a 92% Employee Engagement rate by Culture Amp®.
Each year we strive to work hard to maintain a collaborative and inclusive culture where everyone feels inspired and empowered to be their best.
We’ve always been innovative
Innovation, collaboration and customer-centricity is part of our DNA. Everything we do starts with the desire to enable a better customer experience and solve shared business challenges.
From Bankcard to Sypht, we’ve continually evolved, by developing our capabilities and culture designed to foster an innovation mindset.
Our partners
We work collaboratively with our partners to bring solutions to life at scale. We apply innovative thinking to make life simpler, whether it is making it easier for Australians to make payments or helping to automate data entry.
Working at BPAY
We’re small enough for you to make your mark – and big enough to make a difference.
We’re a company that values and inspires our people – where you get to inspire us too.
We foster a fun, flexible, empowering and collaborative culture – where you’re continually empowered to learn and grow.
We’re always looking for diverse talent to join our team, so follow us on LinkedIn for career opportunities.
Our values
Our people are the co-creators and custodians of our values.
This is how we work together.

Leadership Team
We’re proud of the diversity in our leadership team and across our organisation. Everyone has a voice – and everyone’s views are considered.
Left to Right: Angela Donohoe, John Banfield, Renee Amor, Lucy Lithgow-Constable, Hugh Frames, Mark Williams, Keith Brown.